Privacy Policy

Introduction

Welcome to Doctors Online (hereinafter referred to as "we," "our," or "us").
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our online doctor appointment booking platform (located at https://doctorsonline.space) or mobile applications on Google Play Store and Apple App Store (collectively called “our services”).

Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address and phone number.
  • Technical Data: IP address, browser type, device details, and cookies.
How We Use Your Information

We use your data to:

  • Facilitate doctor appointments and consultations.
  • Provide customer support and service updates.
  • Improve platform functionality and user experience.
  • Ensure compliance with legal and regulatory requirements.
How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Healthcare Specialists: When you book appointments with a specialist, we will share your name and phone number with the specialist, to enhance communication for the medical consultation.
  • Legal Authorities: If required by law or to protect our legal rights.
Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data processing.
  • Opt-out of marketing communications.
Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser/device settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing personal data.

Children's Privacy

Our services are not intended for children under 13. If we become aware of any such data collection, we will take steps to delete it.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

For questions regarding this Privacy Policy, please contact us at:

EsperaSoft Integrated Services
161, Ikorodu Road, Palmgrove, Lagos State, Nigeria.
support@doctorsonline.space
+2348123576261

Effective Date: Wednesday, March 12th, 2025